Privacy Policy

Privacy Policy

Last Updated: June 24, 2025

1. Introduction

Welcome to DKARL WEB ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our VPN services, website, and mobile applications.

By accessing or using our services, you agree to the terms of this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

We collect minimal information to provide and improve our services:

  • Account Information: When you create an account, we collect your email address and payment information.
  • Connection Data: We collect connection timestamps and server locations to provide our services, but we do not log your browsing activity, IP addresses, or DNS queries.
  • Device Information: We collect device type, operating system, and app version to optimize performance.
  • Technical Data: We may collect crash reports and performance metrics to improve our services.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our VPN services
  • To authenticate your account and process payments
  • To troubleshoot technical issues and improve app performance
  • To communicate with you about service updates and security notices
  • To prevent fraud and abuse of our services
  • To comply with legal obligations

4. Data Security

We implement industry-standard security measures to protect your information:

  • All VPN connections are encrypted using AES-256 encryption
  • We follow strict no-logs policy - we do not track or store your browsing activity
  • Payment information is processed through secure third-party providers
  • Regular security audits and penetration testing

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure.

5. Third-Party Services

We may use third-party services that collect information for analytics and payment processing:

  • Google Analytics: Helps us understand how users interact with our website (you can opt-out)
  • Payment Processors: Such as Stripe or PayPal for secure payment processing
  • Crash Reporting: Services like Firebase to identify and fix app crashes

These third parties have their own privacy policies governing their use of information.

6. Children's Privacy

Our services are not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13. If we learn we have collected personal information from a child under 13, we will delete that information immediately.

7. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

8. Contact Us

If you have any questions about this Privacy Policy, please contact us: